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WHOLESALE CUSTOMERS

BESERK INFORMATION

Please find all the ordering information for the Beserk Online Store below!
If you have any questions please don't hesitate to contact us by email. orders@beserkclothing.com or phone 07 3162 8228 or 0478 020 710.
We are always more than happy to help!

 

There are 2 ways to place orders with Beserk! Through our easy Online Ordering System, or if you are not comfortable or don't have the time for online ordering simply give us a call to place your order over the phone!

PHONE ORDERS : ph. 07 3162 8228 or 0478 020 710 [Opening Hours : 9.30am - 5.00pm Monday to Friday]. We will then ask you for details of the item/s you wish to purchase, your name, delivery address, credit card details & phone number. You can also leave a message outside of these hours & we will call you back.

ONLINE ORDERING : For full details on how to place your order online please read our Online Ordering Guide below.

 

IN STOCK - 95% of the items listed on the Beserk webstore are IN STOCK & available for immediate dispatch. All items are IN STOCK unless otherwise noted.

PREORDER - We also order in some brands based on a PREORDER system. These brands, including Lux De Ville, The Pleaser Shoe Ranges & Sin in Linen they are all clearly marked on the webstore as PREORDER items.

It works like this.. We receive preorders for these items & keep them in an order file here at Beserk HQ. If you order other items with the PREORDER item/s they will be kept aside and your order sent in full when the item/s arrives. You will see a PREORDER Date on the Category description when we will next be placing an order with this company, this will either be weekly or monthly. We then place the order with the company on that date & your order items wil be included in that order. Delivery time varies between each company but is approx. 8-12 days for orders to arrive from the USA. As soon as the items arrive, we will pack up your order and dispatch it to you right away.

This helps us keep our prices down & provide you with ranges that we may not be able to keep in stock.

PLEASE NOTE : Sometimes there may be slight delays on delivery that are out of our control.

 

PAYPAL - www.paypal.com

CREDIT CARD BY PHONE - (Visa, Mastercard, AMEX)
PHONE. 07 3162 8228 [Opening Hours : 9.30am - 5.00pm Monday to Friday] with your card details.

DIRECT DEPOSIT *Australia Only
NAME : BESERK CLOTHING | ACC# : 083 906 337 | BANK : Suncorp | BSB : 484 799

MONEY ORDER or CHEQUE
MADE OUT TO : Beserk Clothing
SEND TO : PO BOX 950, FORTITUDE VALLEY QLD 4006

* Please remember to include your NAME + ORDER NUMBER for prompt processing of your order.
Your order will be dispatched as soon as payment is received.

 

Our postage prices are all calculated based on the TOTAL of your order.
* Postage Rates will be automatically added to your order at checkout.

ALL AUSTRALIAN ORDERS ARE SENT BY EXPRESS POST :

Express Post Guarantees Next Day Delivery to most areas of Australia
AUSTRALIA
( PLEASE NOTE ALL PRICES ARE LISTED IN AUSTRALIAN $ )
ORDER TOTAL
$0 - $9
$10 - $49
$50 - $198
$199 +
POSTAGE COST
$3*
$8
$12
FREE

*All orders under $9 are sent by regular post


INTERNATIONAL ORDERS ARE SENT REGISTERED POST (Over $100):
Delivery time between 5-21 days depending on destination.

REST OF THE WORLD
( PLEASE NOTE ALL PRICES ARE LISTED IN AUSTRALIAN $ )
ORDER TOTAL
$0 - $9
$10 - $59
$60 - $249
$250 +
POSTAGE COST
$6
$29
$39
$50


INTERNATIONAL CUSTOMERS PLEASE NOTE :

We do NOT want to make money from the postage price charged on your order. It can be difficult to calculate the postage rate for overseas orders, so we charge you base rate then REFUND any extra charges. So you will only pay what it costs us to send your order! To claim your refund simply email us the total of your postage when your order is received and we will arrange the refund right away.

You may be subject to import duties & taxes on your order that are calculated once your order reaches your country. Additional charged for customs clearance must be paid by you. We have no control over any additional charges & cannot predict what they will be. Customs policies vary for different countries, so we would suggest contacting your local customs office to find out more information before placing an order.


We want all our customers to be 100% happy with their order, so all items on the Beserk Webstore can be returned for a full refund or exchange on the item!

Simply email us at orders@beserkclothing.com or phone us on 07 3162 8228 within 15 days from the date of purchase if you would like to exchange or refund your item & we will send you the return information.

Please note : We will not accept any returns if the items have been worn. The item must be returned in perfect condition, unwashed and with the swing tag still attached. Beserk Clothing will NOT refund costs of any postage incurred on any items that are being refunded due to change of mind or the selection of the incorrect size and will only refund postage price in event of the item being faulty.

 

Its easy to shop online with Beserk Clothing!

To purchase online, simply click on any of the categories listed in the left hand side menu. Simply click on any design name to view more information on that product.

To purchase the item select your size from the drop down menu and click 'ADD TO CART', which will add the item to your shopping cart. You will then be taken to your Shopping Cart containing all the items you wish to purchase. If you would like to finalise your purchase select 'CHECKOUT' or 'CONTINUE SHOPPING' to purchase more items.

To view your shopping cart at any time, simply click 'CART CONTENTS' in the menu on the right hand side. Here you can modify, add more items and delete any items you do not wish to purchase. If you are happy with your selection select the 'CHECKOUT' icon to proceed. You are then taken to a login screen, here you can sign in if you are a Beserk Army Member or if you would like to create an account select 'NEW CUSTOMER', you will then be asked for all your delivery details and to choose a password, so then when you return to Beserk you are able to login easily and all your information will be stored with us!

Or if you would NOT like to open an account, simply select 'QUICK CHECKOUT' which will take you to a screen to enter all your order delivery details. Then follow the prompts to enter all your order details and select CONFIRM ORDER to place your order with us.

You will then receive an automatic email from Beserk Clothing confirming your order has been received. If you do NOT receive this email please double check that your order has been completed.

If you have any questions regarding ordering please don't hesitate to contact us! We are always happy to help!

Join the Beserk Mailing List to receive Beserk Updates on new range releases and any Beserk News! We guarantee your details will not be sold to any external companies and will be kept safe and secure.


or 'LIKE' Beserk on Facebook for regular updates!
Click the image below to visit our page.

BESERK OFFICE HOURS || Monday to Friday : 9.30am - 5.00pm [QLD TIME]
[or simply leave a message during any other times as we will call you back!]

STREET :: Unit 1
7 Hudd Street

Bowen Hills
QLD 4006 AUSTRALIA
POST :: PO Box 950
Fortitude Valley
QLD 4006 AUSTRALIA
EMAIL :: orders@beserkclothing.com
PHONE :: 07 3162 8228
0478 020 710
WEBSITE ::

www.beserkclothing.com
www.facebook.com/beserkclothing.com

ABN :: 28 890 510 571
TRADING AS : LETHAL INDUSTRIES

Where can I purchase Beserk Clothing from?

- Beserk is available from selected Stockists, plus through our online webstore to customers Worldwide. We are always looking for more stores to sell Beserk, so please contact us if you know of any stores in your area that you think would suit Beserk! Plus if they place an order you will receive a FREE Beserk special gift!

I have a jewellery/clothing/makeup label and
I would love for Beserk to stock it on your webstore!

- We would love to hear from you! Please email Fleur at fleur@beserkclothing.com with details on your label or post us a catalogue to the address above.


Where is Beserk Clothing made?

- Beserk is Proudly 90% Made in Australia, with 10% being made overseas in fair orking conditions. We are very anti-sweatshop and are very proud to say we are Made in Australia.

How do you find the models for Beserk? I want to be a Beserk model!

- We select models that embrace their individuality and capture the look of Beserk! You do not have to be a professional model to work for Beserk. There are opportunities from time to time that become available when we are looking for models for different fashion parades, catalogues and events. Keep an eye on the updates page for any modelling opportunities or become our friend on Facebook, Myspace or Model Mayhem and watch for any bulletins on any upcoming events.

I am a model and I would like to borrow your clothing for a shoot? Do you lend out clothing?

- We would love to hear from you! We are always looking for models to work with around the world. If you have the right Beserk style, we offer free clothing in return for photos. Please email mail@beserkclothing.com with a link to your profile and run down on the shoot & photographer, we will then send you more information.

I am a photographer and would love to use some of your designs in a shoot?

- Great! We are always keen for colloborations and we would love to hear from you! Please email mail@beserkclothing.com with a link to your portfolio and more a run down on the shoot and we will send you more information! We will post the photos on our Facebook, Myspace and Website and give you full credits with links to your portfolio so you will gain some excellent exposure.

Do you sponsor bands?

- Yes we do! Email us at mail@beserkclothing.com and let us know some details about your band including links to your website and myspace profiles. Explain a bit about your history of your band, your future direction and what shows you have coming up. We will then reply with more information about band sponsorship!

I would love to sell Beserk in my store! What are your wholesale rates?

- Please contact us! We are always looking for more stores around the world that would suit Beserk and we would love to hear from you! Please fill out the Wholesale Application Form on our Wholesale Enquiry page and we will be in contact with more information.

Do you make uniforms? Will you sponsor our team?

- Yes we do! We have created some awesome uniforms for Roller Derby & Sports teams. If you would like more information please email mail@beserkclothing.com with some details of what you require and we will be in contact with more information.

Did you know you spelt Beserk wrong?

- Why yes we do, thankyou for pointing that out! ;) Fleur made the decision to drop the 'r' in the word Berserk as she didn't like the way the word looked graphically back when Beserk was born. So yes we do realise we have spelt it differently!

Who designs Beserk Clothing?

- The head designer for Beserk is Brisbane born and self taught designer Fleur who created the label back in 2001. We also work with many amazing talented artists from around the World!


I am an artist and I would love to contribute to the Beserk range!

- We are always looking for new artists to work with that suit the Beserk style. Please email fleur@beserkclothing.com with a link to your work!


We would love to interview you for our zine/magazine/school project?

- Awesome! We are always happy to do any interviews. Please contact fleur@beserkclothing.com with more information and a list of questions and we will reply asap!

If you have any other questions that are not answered above please contact us!
We would love to hear from you!

Thankyou!! xx

 

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